Privacy Policy
Last updated: March 9, 2026
1. Introduction
Nexmatic ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nexmatic.ca or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
Personal Information You Provide:
- Full name
- Email address
- Phone number
- Company name
- Industry
- Message content submitted through our contact form
Automatically Collected Information:
- Browser type and version
- Pages visited and time spent
- Referring website
- IP address (anonymized where possible)
- Device type and operating system
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and contact form submissions
- Provide and improve our automation services
- Send you information you have requested (e.g., mailing list)
- Analyze website usage to improve user experience
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our website and services (e.g., email delivery, hosting), subject to confidentiality agreements
- Legal authorities when required by law or to protect our rights
We will never share your information for advertising or marketing purposes with unrelated third parties.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 24 months unless you request earlier deletion.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct any inaccurate or incomplete information
- Delete your personal information (subject to legal obligations)
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at [email protected].
7. Cookies
Our website may use essential cookies to ensure proper functionality. We do not use tracking cookies or third-party advertising cookies. If we introduce analytics in the future, we will update this policy and seek your consent where required.
8. Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
Nexmatic
Ottawa, Ontario, Canada
Email: [email protected]